Hard Rock Hotel Penang

I had a truly wonderful stay at Hard Rock Hotel. The staff went above and beyond to ensure my comfort, and their hospitality was exceptional. I was especially impressed when they helped locate an item I had accidentally left behind. Not only did they find it quickly, but they also arranged to have it shipped back to me, which I deeply appreciate.

Our recent stay at the Hard Rock Hotel Penang was nothing short of exceptional. It's the best hotel that we've stayed in at Penang. From the moment we arrived, we were warmly welcomed by the friendly staff who went above and beyond to make us feel right at home. Every team member we encountered, from the reception to the restaurant and poolside crew, was helpful, cheerful and eager to assist. The standout feature of the hotel is without a doubt the amazing pool. It’s one of the best we've ever experienced. It's perfect for both kids and adults. Our room was modern, clean and comfortable, with rock-inspired décor that added a fun and stylish touch. The atmosphere throughout the hotel was vibrant and energetic, yet relaxed: exactly the kind of balance we were looking for. Whether you're traveling as a couple, with friends, or as a family, Hard Rock Hotel Penang delivers in every way. We can’t wait to return and would highly recommend it to anyone looking for a fun, luxurious and truly memorable beachside getaway.

The property is located right on the beach and only a short walk to the shops in the town. It is also near the night market. The hotel itself is bright, and open with lots of facilities - pool bar, swim up bar and different restaurants to try. Staff are all so friendly and really want your stay to be amazing. Staff regularly approached to see how you were doing or to chat - it felt like personal interactions. Some staff got to recognise what I wanted and even before I asked were getting my drinks ready. It was also so relaxing - beautiful huge pool which has a busy kids area but you can also be at quiet areas for total relaxation. There was entertainment most evenings.

Very nice and easy access hotel. Staff are very friendly and helpful, food are great and the pool are super, especially for kids. My kids love it so much. They had alot of fun and the beach are very close by. Definitely will come again.

The family room was a great size with a door to close off the kid area. Bathroom a little small for a family of 4 but fine. The swimming pool was great. Life guards on duty and lots of areas to play. Nice being right on the beach and walkable to restaurants. The food is very western at dinner times and not local prices but quality good. Belle, the duty manager, looked after us so well. And the staff at the shack by the beach were also excellent.